Administrator
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Activity overview
Latest activity by Administrator-
Administrator created an article,
How does a User manually install a Certificate For Apple/OSX?
Download Blacksands required client certificates Blacksands_Inc_CA_Root.crt Blacksands_Inc_CA-I.crt Blacksands_CA_L3-I.crt Right click each of the certificates and select and select Open With K...
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Administrator created an article,
How does a User manually install a Certificate For Windows
Download Blacksands required client certificates Blacksands_Inc_CA_Root.crt Blacksands_Inc_CA-I.crt Blacksands_CA_L3-I.crt Install The Blacksands Certificates Right click on Blacksands_Inc_CA_Root...
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Administrator created an article,
Mac - Google Chrome keeps asking 'macOS wants to make changes. Enter administrator’s name and password to allow this'
Go to Keychain, select login, My Certificates search for your certificate. The name of your certificate if the first letter of your first name and full last name. In the example the name is Bil...
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Administrator created an article,
400 or 500 Error when Trying to get to client.blacksandsecurity.com
If you see a 400 or 500 Error - This means that your certificate chain has not been loaded properly into your operating system. Or your account is disabled or deleted. See our troubleshooting arti...
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Administrator created an article,
Where can I find the Receiver Installation Checklist?
The Receiver Installation Checklist is important as it creates a clear, simple path for deployment. You can download the Receiver Installation Checklist here.
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Administrator created an article,
Where can I find the Customer Readiness Assessment?
The first thing a customer must do is complete a Customer Readiness Assessment. This is a simple questionnaire that is designed to ensure smooth deployment, clear team expectations, and project su...
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Administrator created an article,
I can't see any details in the Admin Panel
When you log into the Admin Panel at the top you should see 1 Organization X Users and X Services. If you do not see any data at the top, this is usually due to a browser restriction that is block...
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Administrator created an article,
How Do I Create a Help Desk Ticket?
Existing user can create a Help Desk Ticket in two places: On the public blacksandsinc webpage (link at bottom of page) - Knowledge Base. In the upper right corner you will see a link - 'Submit a...
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Administrator created an article,
Distribute Certificates to Client Computers by Using Group Policy
Blacksands required client certificates File Name SHA 256 Hash Blacksands_Inc_CA_Root-.crt 21c8a9340186774c628455db7bf4ef0f4017a75d6a8679ce84d760e55bbd8656 Blacksands_Inc_CA-I.crt eb82fb7a...
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Administrator created an article,
How do I manually trust Blacksands Certificate in Windows?
Press the Windows key + R to bring up the Run command, type certmgr.msc and press Enter. When the Certificate Manager console opens, expand any certificates folder on the left. In the right pane...