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  1. Blacksands
  2. Troubleshooting

Troubleshooting

Certificate Installation Troubleshooting

  • Distribute Certificates to Client Computers by Using Group Policy
  • How do I manually trust Blacksands Certificate in Windows?
  • How do I manually trust Blacksands' Certificate in OSX?

System Access

  • Mac - Google Chrome keeps asking 'macOS wants to make changes. Enter administrator’s name and password to allow this'
  • 400 or 500 Error when Trying to get to client.blacksandsecurity.com
  • I can't see any details in the Admin Panel
  • Admin panel does not show any stats, services, or users
  • I can't reach client.blacksandsecurity.com

Receiver Installation Troubleshooting

  • My Receiver cannot complete registration
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