Troubleshooting

Certificate Installation Troubleshooting

• Distribute Certificates to Client Computers by Using Group Policy
• How do I manually trust Blacksands Certificate in Windows?
• How do I manually trust Blacksands' Certificate in OSX?

System Access

• I can't see any details in the Admin Panel
• Admin panel does not show any stats, services, or users
• I can't reach client.blacksandsecurity.com

Receiver Installation Troubleshooting

• My Receiver cannot complete registration